Return Policy
Shopping for the latest gadgets can be an exciting journey, but sometimes things don’t go as planned. Whether it’s the wrong size, a change of heart, or simply not what you expected, understanding our return policy can help ease any worries you might have. We’re here to support you every step of the way!
First and foremost, we want you to feel confident in your purchase. If for any reason you’re not completely satisfied with your item, it’s important to know that you have options. Our return policy is designed to be straightforward and user-friendly, ensuring that you can easily navigate the process.
When considering a return, please keep in mind the following key points:
1. **Time Frame**: We typically allow returns within a 21-day period from the date of purchase. This gives you ample time to try out your glasses and decide if it’s the right fit for you.
2. **Condition of the Item**: To ensure that everyone can enjoy our products, we ask that items be returned in their original condition. This means they should be unused, undamaged, and in their original packaging. We understand that sometimes things happen, so if you have any concerns about the condition of your item, don’t hesitate to reach out!
3. **Return Process**: Initiating a return is simple! Just reach out to our customer service team for assistance and explain what you are returning and why. We’re here to help you with any questions you may have about the return process.